Frequently Asked Questions
Everything you need to know about your MENAGERIE experience.
How do I determine the correct size for my purchase?
We offer a comprehensive size guide on each product page that includes measurements for chest, waist, and hips. If you are between sizes, we generally recommend sizing up for the most comfortable fit.
What is your return policy for intimate apparel?
Due to the hygienic nature of our products, we accept returns only on items that are unworn, unwashed, and in their original packaging with all tags and hygiene liners intact within 30 days of delivery.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but generally range from 10-21 business days.
Is your packaging discreet?
Yes, all MENAGERIE Intimates orders are shipped in plain, unmarked mailers or boxes to ensure your privacy from doorstep to delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Afterpay for eligible orders.
How should I care for my MENAGERIE garments?
To preserve the delicate fabrics and lace, we recommend hand washing in cold water with a mild detergent and laying flat to dry. Avoid machine drying or dry cleaning.